LEARNING EXPERIENCE ARCHITECT
Collaborating to create enjoyable learning experiences that stick.
EXPERTISE
Software Demonstration and Simulation
Video Production
E-learning Development
ADDIE
LMS Administration and SCORM
Digital Tool Testing and Adoption
Gamification
Virtual and Remote Collaboration
TECHNICAL SKILLS
Articulate Storyline and Rise
Adobe Illustrator, Photoshop, Premiere Pro, Audition, and Experience Manager
Vyond
Microsoft PowerPoint, Word, Excel, and Sharepoint
Slack Workflows
EXPERIENCE
Senior Manager, Learning & Development | Swire Coca-Cola | 2023-Current
Salt Lake City, UT
Create and execute the Learning Strategy for a company of over 8,000 employees across 40 locations in 13 states. Manage a team of trainers and instructional designers to design and implement learning experiences including new employee onboarding, leadership development, legal and compliance training, and myriad other projects across sales, safety, logistics, and manufacturing.
Manage the learning management system (Absorb LMS) including learning dashboard design, user access levels, admin dashboards, admin training, automated and self-serve reporting, and more.
Create engaging learning experiences using Vyond (animation software with AI voiceover), Articulate Rise (rapid e-learning development), Articulate Storyline (immersive e-learning development), and other tools.
Leverage a unique skillset of Spanish language proficiency, graphic design, video editing, screenwriting, and facilitation to fill gaps where needed.
Senior Instructional Designer | T-Mobile | 2016-2023
Remote in Bellevue, WA
Spearhead the design and development of retail leadership onboarding for 20+ unique roles, ensuring consistency and efficacy across learning experiences including face-to-face, remote, and self-paced training. Emerge as a trusted creative and technical consultant to leaders and peers, fostering strong rapport through insightful software demonstrations and collaborative problem solving.
Streamline frontline learning experiences by identifying specific business objectives through collaborative analysis.
Accelerate leadership onboarding and top talent development by delivering exceptional instructor-led and self-paced training modules.
Bolster learner sentiment in operations training by creating fun, gamified, individualized, and interactive e-learning courses.
Guide frontline roles through a massive corporate merger during a global pandemic with adaptable change management and process training solutions.
Modernize learning experiences by applying the latest research and trends in adult learning principles, instructional design, and user experience.
Iterate and improve training materials by continuously evaluating their impact using various methods such as quizzes, surveys, observations, and analytics.
Video Editor and E-learning Developer | Freelance | 2022-Current
Salt Lake City, UT
Cultivate professional relationships with a diverse client base, standing out in a crowd through creative solutions and genuine communication. Consistently deliver refined products using technical, creative, and pedagogical expertise to identify and meet clients’ business objectives. Projects include:
Learning experience consultation: I help organizations execute their learning strategy, including a basic understanding of when training is needed, and when it is not. I can take video scripts that put you to sleep to ones that have learners laughing and referencing it later (ask me about the coconut video). I help experts see their content from a novice’s perspective.
ILT/VILT slide decks, facilitator guides, and participant guides: When you have the need and resources for live, instructor-led training, I can create presentations that leverage your brand and engage the learner with fresh activities and practical applications.
E-learning development: From simple interactive courses to complex branching scenarios, I can work with your existing content or your vague ideas to create e-learning that your learners can access anytime.
Video production: Whether you need writing, filming, editing, and/or animation, I can do it.
Graphic design: Anything from the smallest of graphics (email signatures, favicons) to four foot wide posters, I’ll work with your branding to create exactly what you need.
E-learning Developer | University of Utah Healthcare | 2015-2016
Salt Lake City, UT
Enhanced e-learning courses through proactive experimentation, rigorous testing, and learner feedback. Delivered just-in-time training materials by collaborating with cross-functional groups to build a robust and accessible database of support documentation.
Technology Educator | Kaysville Junior High | 2010-2015
Kaysville, UT
Pioneered a blended learning approach, employing an LMS and other SaaS technologies, individualizing learning content which led to doubled enrollment and a 40% increase in learner progress. Shared solutions at multiple conferences, elevating effective technology use in education across the state.
Inspired and adapted to higher elective course enrollment by continuously evolving curricula and practicum, and actively researching and piloting emerging trends and technologies.
Motivated students by establishing and maintaining strong relationships through face-to-face and digital touchpoints.
Boosted computer literacy and technical creativity through easy-to-follow software demonstrations, clear documentation, fun hands-on activities, and continuous feedback.
Developed official statewide standards and learning objectives for new courses in STEM through collaboration with other teachers and directors.
EDUCATION
Master of Education | Instructional Technology & Learning Sciences
Utah State University | Logan, UT
Bachelor of Science | Technology & Engineering Education
Brigham Young University | Provo, UT
Associate of Applied Science | Multimedia Communications Technology
Utah Valley University | Orem, UT